All members under both SCAN Health Plan Arizona and SCAN Long Term Care should receive a Member Identification (ID) card to show enrollment in our plans.

Members under SCAN Health Plan Arizona are issued a Member ID card from SCAN and members under SCAN Long Term Care should receive a Member ID card from Arizona Health Care Cost Containment System (AHCCCS).

Although an ID card does not guarantee that a Member is still eligible for services at the time of services. So, It is critical to verify insurance coverage and panel assignment to your practice (if applicable) before providing services.

Be sure to ask your patient for all insurance cards they might have, as they may have other insurance in addition to our plans.

Keep in mind when using this eligibility tool, only the co-payment amounts for that particular plan are listed. So, if a member is dually enrolled with both SCAN Health Plan Arizona Special Needs Plan (SNP) and an AHCCCS Long Term Care, the co-pays listed under the SNP plan would be covered by the Long Term Care Plan.

Member Services is responsible for ensuring that all membership information is accurate. However, if errors are found in a member’s eligibility records listed, please call Member Services to report the discrepancy at (888) 540-7226.

SCAN Health Plan Arizona (Medicare), click here

SCAN Long Term Care (ALTCS), click here

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To download the prior authorization requirements please choose between the following Medicare plans.

	SCAN Health Plan Arizona (MAPD) SCAN Health Plan Arizona is a Medicare Advantage Prescription Drug Plan for people who have Medicare Part A&B and are not diagnosed with ESRD. The service area is Maricopa County
	SCAN Health Plan Arizona (SNP) SCAN Health Plan Arizona is a Medicare Advantage Special Needs Program for people who are enrolled onto the ALTCS program, have Medicare A & B and not diagnosed with ESRD. Members may live in private residences, assisted living facilities or nursing homes. The service area is Maricopa County.

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To search for a provider in the SCAN Network choose between the following Medicare plans.

	SCAN Health Plan Arizona (MAPD) SCAN Health Plan Arizona is a Medicare Advantage Prescription Drug Plan for people who have Medicare Part A&B and are not diagnosed with ESRD. The service area is Maricopa County
	SCAN Health Plan Arizona (SNP) SCAN Health Plan Arizona is a Medicare Advantage Special Needs Program for people who are enrolled onto the ALTCS program, have Medicare A & B and not diagnosed with ESRD. Members may live in private residences, assisted living facilities or nursing homes. The service area is Maricopa County.

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	Oral Nutritional Supplement Certificate over 21
	Oral Nutritional Supplement Certificate & Letter under 21

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