SCAN Long Term Care is part of the SCAN family, a non-profit group of health plans, whose mission is to provide quality care to meet the needs of the elderly and physically disabled. SCAN has been providing care to these members for nearly thirty years.

SCAN Long Term Care is proud to offer quality services to members who are enrolled in the Arizona Long Term Care Systems (ALTCS) program in Maricopa County.

  • Doctors - Choose from a network of over 2,600 primary and specialty care physicians developed specifically to meet your needs.
  • Case Manager "Your Partner In Healthcare" - Develop a personal relationship with a dedicated case manager whose goal is to work with you to keep you healthy and independent.
  • SCAN OnCallTM for Arizona - Get health information by phone from registered nurses, available FREE to you as a SCAN member, 24 hours a day, 7 days a week. Simply call, toll-free 1-(877)-582-7226.
  • SCAN Connections Resource Center - Come visit our community resource center to get health care information and to learn more about community services and resources. SCAN Connections is scheduled to be open in early 2007.

If you or a family member would like to join SCAN Long Term Care, contact your local ALTCS office about eligiblity.

Glendale Office:(602)-417-6000
Mesa Office:(602)-417-6400
Phoenix Office:(602)-417-6600

Click here for ALTCS program description and limitations.

or

If you want more information about SCAN Long Term Care call 1-(888)-540-7226.

  • Adult Day Health Care
  • Adult Foster Care
  • Assisted Living Center
  • Assisted Living Home
  • Attendant Care
  • Behavioral Health Services
  • Emergency Alert System
  • Home Lab Work
  • Home Modifications
  • Home-Delivered Meals
  • Homemaker Service
  • Hospice Services
  • Hospital Services
  • Nursing Facilities
  • Personal Care
  • Physician House Calls
  • Physician Services
  • Prescription Drugs
  • Respite Services
  • Transportation

For more detailed information about services, please click here.


These links are provided for informational purposes only. SCAN Long Term Care / SCAN Health Plan Arizona does not endorse and has no control over or responsibility for the linked sites or the content, advertisements, materials, products or services available on or throughout these sites.

We understand that there is a lot of information when joining a new health plan. To make it easier for you, we have the following tools:
SCAN Long Term Care Newsletter click here
"Ask Three Questions for Better Health",
"A Message from Marc Lato, M.D.",
"Behavioral Health Services and You.",
"Disease Management Programs Just for You.",
and more...

Attention - SCAN Long Term Care has a new process for the Transportation Benefit. For more information click here or call Member Services at 1-888-540-7226.

In addition to arranging your medical benefits, our goal is to provide you with the information you need when you need it. We have friendly and knowledgeable member service representatives who are waiting to help you with your questions about:
  • Finding a doctor
  • SCAN Long Term Care
  • The quality of care you are getting
  • Your appeals and grievance rights
  • Your benefits
You can call our Member Services (se habla español) toll-free at 1-(888)-540-7226. For TTY Services call 1-(800)-367-8939, Monday through Friday, 8:00 a.m. - 5:00 p.m.

If you would like information about our Medicare Special Needs Plan, click here.

Reconocemos que hay mucha informacion cuando se inscribe a un plan medico nuevo. Para facilitar el proceso, tenemos lo siguiente para ayudarle:

  • Member Services – 1-888-540-7226
  • SCAN OnCall: 1-877-582-7226
  • TTY Users: 1-800-367-8939
  • Website: www.scanlongtermcare.com